PRIVACY POLICY
Privacy Policy for Flipitfactory.com
Last Updated: 04-5-2025
“Flipitfactory.com” (referred to as “the Website”) is an eCommerce store powered by Shopify. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website. By accessing or using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information
We may collect personal information that you provide when making a purchase or creating an account, including your name, email address, shipping address, billing address, payment information, and phone number.
If you provide your phone number and opt into SMS communications, we may collect and use this information to:
-
Send transactional updates such as order and shipping confirmations.
-
Send cart reminder messages if you abandon your shopping cart.
-
Send promotional and marketing messages with your consent.
Standard messaging and data rates may apply.
1.2. Automatically Collected Information
We automatically collect certain non-personal information when you use our Website, such as your IP address, browser type, device information, and website usage data, through cookies and similar tracking technologies. This information helps us improve your browsing experience and our services.
2. How We Use Your Information
We use your personal information for the following purposes:
-
To process and fulfill your orders.
-
To provide customer support.
-
To send order updates and notifications.
-
To personalize your shopping experience.
-
To send marketing and promotional communications with your consent.
-
To send cart reminders via SMS if you have opted into our text messaging program.
-
To comply with legal obligations.
We may use non-personal information for analytical purposes, including tracking website usage and improving our services.
3. Sharing Your Information
-
We do not sell or rent your personal information to third parties.
-
We may share your personal information with trusted service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing service providers.
-
This excludes text messaging originator opt-in data and consent; this information will never be shared with any third parties.
-
We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect data about how you interact with our Website. This includes:
-
Tracking items placed in your shopping cart, including when a cart has been abandoned.
-
Using this information to determine when to send cart reminder messages via SMS if you have opted into text messaging.
You can manage your cookie preferences through your browser settings.
5. Security
We take data security seriously and have implemented various measures to protect your personal information. In addition to our own security practices, we rely on the robust security measures provided by Shopify and Authorize.net, our trusted partners in payment processing:
-
Shopify: Our website is hosted on Shopify’s secure platform, which employs industry-standard encryption protocols to safeguard your data during transmission.
-
Authorize.net: We use Authorize.net for payment processing, a leading payment gateway that complies with Payment Card Industry Data Security Standard (PCI DSS) requirements.
While we and our partners take these security measures seriously, it’s important to note that no online platform or method of data transmission is entirely foolproof. If you have any concerns about the security of your information or suspect any unauthorized activity, please contact us immediately at support@flipitfactory.com.
6. Your Choices
-
You have the right to access, update, or delete your personal information. You can do this by contacting us at support@flipitfactory.com.
-
You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or SMS messages, or by contacting us directly.
-
You may also withdraw your consent to SMS marketing at any time by replying “STOP” to our messages.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices. We will notify you of any material changes by posting an updated Privacy Policy on our Website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Flip it Factory LLC
Jenks, OK, 74037, US