If you created an account, you can simply log in to check the status of your order. If you forgot your account information, follow the prompts to reset and validate your information from the email sent OR contact our customer service team to get assistance (support@filpitfactory.com)

Check your JUNK / SPAM folder. If you still don’t see your email, please contact our customer service team (support@flipitfactory.com) with the following information: First and Last Name Full address (House #, Street, Town, ZIP code)

We currently ship to all states within the United States - To enquire about shipping to a different destination, please contact us.

Contact Customer Service (support@flipitfactory.com) with your order number and your complete CORRECT address. We will wait until the package is successfully received back at Flip it Factory prior to purchasing another shipping label to get it back out to the proper address.

Most Definitely! Merchandise delivery and sweepstakes entries are two totally separate processes. Immediately following the completion of an order on our website two critical things happen. Your entries are automatically submitted to our Sweepstakes Administrator (Official Rules) Your merchandise order is transmitted through to one of our varying facilities, where our teams will begin to produce your items and get them ready for shipment to you.

We strive for perfection, but mistakes do happen! contact us at support@flipitfactory.com and we will rectify the issue. Be sure to include your order # when you contact our customer service team.

Due to extremely high traffic on Facebook and Instagram we are unable to manage all of our customers questions in an orderly fassion, so we do not answer order specifc questions via social media. If you have any order specific questions, please contact our customer service team support@flipitfactory.com.

At times we deal with large influxes of customer demand, and occasionally an email can slip through the cracks. Please do us a favor and re-send the email as we are passionate and dedicated to servicing your needs to our best ability!

Absolutely. Every Flip it Factory giveaway is 100% real and legally compliant. We’ve delivered vehicles and prizes to winners across the country, and each giveaway is conducted in full accordance with U.S. sweepstakes laws. We publicly announce winners, share their reactions, and document the delivery process so you can see for yourself.

Your odds depend on the total number of entries in each giveaway. We offer special entry multipliers that can go up to 200X—to give participants more chances to win. The more entries you have, the better your odds, but every single entry has an equal chance in the random drawing.

We use a third-party sweepstakes administrator American Sweepstakes & Promotion Co. to conduct a random drawing from all eligible entries. This ensures the process is fair, transparent, and unbiased. After the draw, we contact the winner directly by phone and email before making a public announcement.

There’s no secret trick—winning is always random. However, many customers maximize their odds by taking advantage of high-multiplier promotions, making multiple purchases during a giveaway period, and entering early to catch bonus offers.

We offer high-quality apparel, automotive accessories, and exclusive merch drops. Every dollar you spend earns entries toward the current giveaway, plus you get awesome gear shipped straight to your door.

We partner with independent sweepstakes administrators and follow strict legal guidelines. The drawing process is audited, and all official rules are publicly available for transparency.

We’ll contact you personally, verify your eligibility, and arrange for delivery or pickup of your prize vehicle. We also give cash on top to cover prize taxes—details are always in the official rules—so you can simply enjoy your new ride.